Return and refund policy
Once placing your order no alterations or cancellations can be made. If you find you have entered the incorrect shipping details please email us ASAP at email@example.com and we will attempt to correct the mistake.
Please email us at firstname.lastname@example.org or call 07 3501 0323 to ask any further questions about products if you are unsure..
We are happy to exchange or refund your product if you change your mind. Our product has 100% money back Guarantee. We accept and refund for open bottles as well
- Within 60 days of purchase.
- Just give us a call 07 3501 0323 or email us at email@example.com
Once your return is received at our warehouse, you will be issued with a refund or replacement product will be sent out to you free
HOW DO I RETURN AN ITEM?
Send your item/s back to the address below via a trusted post method as we are unable to take responsibility for lost parcels. Signature on delivery is recommended.
108 Boundary Rd
Bardon 4065 Brisbane
At bnmulti we pride ourselves on hand checking every item and thoroughly inspecting, all goods before they are sent out to you.
We offer refunds for change of mind or incorrect selection of products
AFTERPAY AND ZIPPAY
If you wish to return your product/s or change of mind you are eligible for full refund, credit or replaced product. When waiting for your item to be returned to our Warehouse please continue to pay your payments.
You may be required to verify your account, if our online support team contacts you. Remember this is for your benefit, to ensure your card is not used without your consent. If we discover anyone trying to use another person's card or details without consent, we will not hesitate to report them to the Australian Federal Police.
If you need further assistance regarding our policy we recommend using phone 07 3501 0323 (Office Hours Mon-Fri 9am-5pm AEST)